How can users troubleshoot processing job failures in Relativity?

Users can effectively troubleshoot processing job failures in Relativity by reviewing job logs and error messages. Logs provide detailed information about what occurred during the job, including any issues that may have caused the failure. By examining these logs, users can pinpoint specific errors or warnings that can guide them in resolving the underlying problem. This methodical approach allows users to identify the source of issues, which is essential for ensuring that future jobs run successfully and for improving overall processing workflows.

The other strategies mentioned don't promote effective troubleshooting. Ignoring logs and starting new jobs typically leads to repeated failures without addressing the root cause. Contacting client sources for assistance may not yield helpful insights if users lack the specific details from the logs. Switching platforms for processing does not inherently solve the problems faced; understanding and rectifying errors is crucial irrespective of the platform being used.